Support

Feel free to contact us with any comments or questions you may have. We are always happy to help!  Please use the same email you used to purchase your product so we can help better support you.

If you require product/technical support, please submit a ticket including the following information:

  • Your order number (found in your confirmation email)
  • Computer Make/Model & OS
  • DAW version
  • Related plug-ins (ie. Kontakt, Stylus – including version)
  • What circumstances surrounded the issue.

Submit a ticket:

Please create a support account in the registration form below, and then login to submit a support ticket. If you’ve purchased from us before, please use the same email so we can better support you.

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